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class=\"wp-block-heading\"><strong>CX\u3092\u5411\u4e0a\u3055\u305b\u308b3\u3064\u306e\u30b9\u30c6\u30c3\u30d7<\/strong><\/h2>\n\n\n\n<p>CX\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u4ee5\u4e0b\u306e3\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<p><span class=\"marker2\"><strong><span class=\"marker\">\u9867\u5ba2\u7406\u89e3\u306e\u6df1\u5316:<\/span><\/strong><\/span>                                                                                          \u307e\u305a\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u671f\u5f85\u3092\u6df1\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u5e02\u5834\u8abf\u67fb\u3001\u9867\u5ba2\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306e\u53ce\u96c6\u306a\u3069\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u306e\u58f0\u3092\u805e\u304d\u3001\u305d\u306e\u6d1e\u5bdf\u3092\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306b\u53cd\u6620\u3055\u305b\u307e\u3059\u3002<\/p>\n\n\n\n<p><span class=\"marker2\"><span class=\"marker\"><strong>\u9867\u5ba2\u4f53\u9a13\u306e\u8a2d\u8a08:<\/strong><\/span><\/span><strong><span class=\"marker\"> <\/span> <\/strong>                                                                                        \u53ce\u96c6\u3057\u305f\u60c5\u5831\u3092\u57fa\u306b\u3001\u9867\u5ba2\u304c\u63a5\u3059\u308b\u5404\u63a5\u70b9\u3067\u306e\u4f53\u9a13\u3092\u8a2d\u8a08\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u6539\u5584\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306e\u5411\u4e0a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6226\u7565\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p><span class=\"marker2\"><strong><span class=\"marker\">\u7d99\u7d9a\u7684\u306a\u6539\u5584\u3068\u8a55\u4fa1: <\/span><\/strong><\/span><strong>  <\/strong>                                                                                 CX\u306f\u4e00\u5ea6\u306e\u53d6\u308a\u7d44\u307f\u3067\u5b8c\u7d50\u3059\u308b\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u9867\u5ba2\u306e\u53cd\u5fdc\u3092\u5b9a\u671f\u7684\u306b\u8a55\u4fa1\u3057\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u4f53\u9a13\u3092\u6539\u5584\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u5b9a\u671f\u7684\u306a\u9867\u5ba2\u6e80\u8db3\u5ea6\u8abf\u67fb\u3084\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u901a\u3058\u3066\u3001\u4f01\u696d\u306f\u9867\u5ba2\u306e\u671f\u5f85\u3092\u8d85\u3048\u308b\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u4f01\u696d\u306eCX\u306b\u95a2\u3059\u308b\u53d6\u308a\u7d44\u307f\u4e8b\u4f8b\u3000-\u6210\u529f\u3078\u306e\u9053\u7b4b-<\/strong><\/h2>\n\n\n\n<p>\u3053\u3053\u3067\u3001\u56fd\u5185IT\u4f01\u696d\u306b\u304a\u3051\u308bCX\u306e\u6210\u529f\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">LINE\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p>LINE\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u8a3a\u7642\u30b5\u30fc\u30d3\u30b9\u300cLINE\u30c9\u30af\u30bf\u30fc\u300d\u3092\u63d0\u4f9b\u3057\u3001\u30af\u30ea\u30cb\u30c3\u30af\u306e\u691c\u7d22\u30fb\u4e88\u7d04\u304b\u3089\u8a3a\u5bdf\u30fb\u6c7a\u6e08\u307e\u3067\u3001\u5168\u3066LINE\u4e0a\u3067\u5b8c\u7d50\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u5b9f\u73fe\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u81ea\u5b85\u306b\u3044\u306a\u304c\u3089\u533b\u5e2b\u306e\u8a3a\u5bdf\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u533b\u7642\u6a5f\u95a2\u5074\u306e\u5c0e\u5165\u30b3\u30b9\u30c8\u3084\u904b\u55b6\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u7167\u5143:<a href=\"https:\/\/linecorp.com\/ja\/pr\/news\/ja\/2020\/3410\"> LINE\u682a\u5f0f\u4f1a\u793e<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sansan\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p>Sansan\u306f\u3001\u30af\u30e9\u30a6\u30c9\u540d\u523a\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u306e\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u6539\u5584\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002\u540c\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u540d\u523a\u60c5\u5831\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3068\u5171\u6709\u3092\u5bb9\u6613\u306b\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u7167\u5143:<a href=\"https:\/\/jp.sansan.com\/\"> Sansan\u682a\u5f0f\u4f1a\u793e<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">BASE\u682a\u5f0f\u4f1a\u793e<\/h3>\n\n\n\n<p>BASE\u306f\u3001E\u30b3\u30de\u30fc\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cBASE\u300d\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u306f\u3001\u7279\u306b\u4e2d\u5c0f\u4f01\u696d\u3084\u500b\u4eba\u4e8b\u696d\u4e3b\u306b\u5411\u3051\u3066\u3001\u7c21\u5358\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u30b7\u30e7\u30c3\u30d7\u3092\u958b\u8a2d\u3067\u304d\u308b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u4f7f\u3044\u3084\u3059\u3055\u3068\u4f4e\u30b3\u30b9\u30c8\u3067\u306e\u904b\u7528\u304c\u53ef\u80fd\u3067\u3042\u308a\u3001\u591a\u304f\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u9ad8\u3044\u8a55\u4fa1\u3092\u53d7\u3051\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u53c2\u7167\u5143:<a href=\"https:\/\/www.base.ec\/company\"> 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https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01-768x432.jpg 768w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01-1536x864.jpg 1536w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01-320x180.jpg 320w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01-640x360.jpg 640w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01-1280x720.jpg 1280w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_01.jpg 856w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>\u6700\u5927\u306e\u7279\u5fb4\u306f\u3001<span class=\"marker2\">\u9867\u5ba2\u306b\u3064\u3044\u3066\u306e\u8907\u6570\u306e\u30b3\u30f3\u30bf\u30af\u30c8\u5c65\u6b74\u3092\u4e00\u5143\u5316\u3057\u305f\u30c7\u30fc\u30bf\u306e\u540d\u5bc4\u305b<\/span>\u304c\u53ef\u80fd\u306a\u3053\u3068\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u6a2a\u65ad\u7684\u306b\u7ba1\u7406\u3057\u3001\u500b\u5225\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u30b5\u30b9\u30b1\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001<span class=\"marker2\">\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u5316\u3068\u52b9\u7387\u7684\u306a\u30ea\u30fc\u30c9\u7ba1\u7406\u304c\u5b9f\u73fe<\/span>\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u306e\u81ea\u52d5\u5316\u3092\u901a\u3058\u3066\u55b6\u696d\u52b9\u7387\u304c\u5927\u5e45\u306b\u767a\u5c55\u3057\u307e\u3059\u3002\u7d50\u679c\u3001\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u304c\u5f37\u5316\u3055\u308c\u3001\u9867\u5ba2\u4f53\u9a13=CX\u306e\u8cea\u304c\u5411\u4e0a\u3059\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>\u30b5\u30b9\u30b1\u306f\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u306b\u8fc5\u901f\u304b\u3064\u9069\u5207\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u8a73\u7d30\u306a\u9867\u5ba2\u30c7\u30fc\u30bf\u5206\u6790\u3068\u884c\u52d5\u5c65\u6b74\u306e\u8ffd\u8de1\u6a5f\u80fd\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u3092\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/www.saaske.com\/description\/\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19.jpg\" alt=\"\" class=\"wp-image-721\" srcset=\"https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19.jpg 1920w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19-768x432.jpg 768w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19-1536x864.jpg 1536w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19-320x180.jpg 320w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19-640x360.jpg 640w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19-1280x720.jpg 1280w, https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2023\/12\/\u8868\u7d19_\u30da\u30fc\u30b8_19.jpg 856w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n<p>    <a\n      class=\"post_banner\"\n      id=\"document_blog-info_page\"      href=\"https:\/\/secure-link.jp\/wf\/?c=wf86093606\"\n      target=\"_blank\" rel=\"noopener noreferrer\"    >\n      <picture><source srcset=\"https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2025\/05\/blog_service_banner02.png\" media=\"(min-width: 768px)\" \/><img decoding=\"async\" src=\"https:\/\/www.saaske.com\/blog\/wp-content\/uploads\/2025\/05\/blog_service_banner_sp02.png\" alt=\"\u30b5\u30fc\u30d3\u30b9\u6982\u8981\u8cc7\u6599\" \/>\n              <\/picture>\n    <\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u7d50\u8ad6<\/strong><\/h2>\n\n\n\n<p>CX\u306f\u3001\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u306b\u304a\u3044\u3066\u975e\u5e38\u306b\u91cd\u8981\u306a\u6982\u5ff5\u3067\u3059\u3002\u9867\u5ba2\u306e\u671f\u5f85\u3092\u8d85\u3048\u308b\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u5b9f\u73fe\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<p>*\u306e\u90e8\u5206\u306b\u3064\u3044\u3066\u306f\u3001\u53f3\u8a18\u3092\u5f15\u7528\u30fb\u53c2\u8003\uff1a<a href=\"https:\/\/www.nri.com\/jp\/knowledge\/glossary\/lst\/alphabet\/cx\"> \u91ce\u6751\u7dcf\u5408\u7814\u7a76\u6240(NRI)<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u3092\u201c\u55b6\u696d\u6210\u679c\u201d\u306b\u5909\u3048\u308b\u306a\u3089\u3001\u30b5\u30b9\u30b1<\/h2>\n\n\n\n<p>\u305f\u3060\u300c\u9867\u5ba2\u4f53\u9a13\u3092\u3088\u304f\u3059\u308b\u300d\u3053\u3068\u3092\u76ee\u6307\u3059\u3060\u3051\u3067\u306f\u3001\u30b3\u30b9\u30c8\u3082\u304b\u304b\u308b\u3060\u3051\u3067\u7d42\u308f\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<br>\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u63a5\u70b9\u3084\u611f\u60c5\u5909\u5316\u3092\u6349\u3048\u3001\u53d7\u6ce8\u30fb\u7d99\u7d9a\u306b\u7d50\u3073\u3064\u3051\u305f\u3044\u306a\u3089\u3001<span class=\"marker\"><strong>\u30af\u30e9\u30a6\u30c9\u30b5\u30fc\u30d3\u30b9 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